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Privacy policy


PRIVACY POLICY

This Privacy Policy describes how Delank ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from studiodelank.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). "You" and "your" refer to you as the user of the Services, whether a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Revisions will be posted on the Site, and the "Last updated" date will be revised accordingly. Additional steps may be taken as required by law.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

We collect personal information from various sources, depending on your interactions with us. In addition to the specific uses outlined below, we may use your personal information to communicate with you, improve our Services, comply with legal obligations, enforce our Terms and Conditions, and protect our rights and those of our users.

WHAT PERSONAL INFORMATION WE COLLECT

INFORMATION YOU PROVIDE DIRECTLY

  • Contact details: Name, address, phone number, email

  • Order details: Billing and shipping address, payment confirmation, contact details

  • Account information: Username, password, security questions

  • Customer support: Content of communications with us

Some Services may require this information for access. You may choose not to provide it, but doing so may restrict access to certain features.

INFORMATION ABOUT YOUR USAGE

We may automatically collect certain information via cookies, pixels, and similar technologies. This "Usage Data" includes device type, browser, IP address, network details, and how you interact with our Services.

INFORMATION FROM THIRD PARTIES

We may also collect information from third parties, such as:

  • Vendors and service providers (e.g., Shopify, payment processors)

  • Advertising partners (via pixels, SDKs, cookies)

All third-party data is handled in accordance with this Privacy Policy.

HOW WE USE YOUR PERSONAL INFORMATION

1. PROVIDING PRODUCTS AND SERVICES

To process transactions, manage accounts, arrange shipping, enable returns, and personalise your experience. Shopify may also process data as outlined in their Privacy Policies.

2. MARKETING AND ADVERTISING

To send promotional content by email, SMS, or post, and to tailor advertising on this and other websites. Legal basis under GDPR: Art. 6(1)(f) – legitimate interest.

3. SECURITY AND FRAUD PREVENTION

To detect, investigate, and act on potentially fraudulent or malicious activities. Keep your account credentials secure. GDPR basis: Art. 6(1)(f).

4. COMMUNICATION AND SERVICE IMPROVEMENT

To respond to enquiries and improve Services. GDPR basis: Art. 6(1)(f).

COOKIES

We use cookies to run and improve the Site. See Shopify's cookie policy: shopify.com/legal/cookies. Most browsers accept cookies by default, but you can adjust settings to disable them. Blocking cookies may impair functionality.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal data:

  • To service providers (e.g., IT, analytics, payment processors, logistics)

  • To marketing partners

  • As directed or consented to by you

  • Within our corporate group

  • In business transfers, legal obligations, or to protect rights

Category Recipients
Identifiers, order/account data Vendors, payment processors
Commercial & usage data Business and marketing partners
Geolocation/IP Affiliates

Sensitive data is only used/disclosed with your consent.

THIRD-PARTY WEBSITES AND LINKS

We are not responsible for the privacy practices or content of third-party sites linked from our Site. Review their policies before providing information.

CHILDREN'S DATA

Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16. If you believe a child has provided us data, contact us to request deletion.

SECURITY AND RETENTION

We implement reasonable safeguards, but no system is completely secure. Retention varies based on account activity, legal compliance, and business needs.

YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access, correct, delete or port your data

  • Restrict processing or object to sale/sharing of data

  • Withdraw consent

  • Opt out of marketing communications

  • Appeal denied requests

To exercise rights, use the site tools or contact us. We may verify your identity or require proof of authorisation if acting on someone else’s behalf. We do not discriminate against you for exercising your rights.

COMPLAINTS

Contact us at info@studiodelank.com with any concerns. If unresolved, you may appeal or contact your local data protection authority. 

INTERNATIONAL TRANSFERS

We may store or process data outside your country. For EU/UK users, we rely on Standard Contractual Clauses or similar legal frameworks to ensure data protection.

CONTACT

For any questions or to exercise your privacy rights, contact:

Email: info@studiodelank.com
We are the data controller unless stated otherwise.